Return and Refund Policy
Incept Marine Ltd, 126 Hautapu St, Taihape 4720, New Zealand.
Returned products must be complete, in new condition including the original outer packaging and be received within 14 days of the date shipped. The returned item must be returned with an original or copy of the invoice or other proof of purchase.
Incept reserves the right to refuse for return, or to charge a restocking fee, for damaged, incomplete or otherwise non-conforming returns.
Items Not Eligible for Return or Refund:
- Adhesives and solvents,
- Boats or products that have been used or put on water,
- All items that are purchased on special.
Once we receive your item, we will notify you of receipt. After inspecting the item we will immediately notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or reverse the original method of payment) within 3 business days. You will receive the credit within a certain amount of days, depending on the banking system.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.